How to check your GAP gram balance and statement

Where to see your GAP gram balance, what the GAP Statement records, and how to match it with your invoices and bank statement.

Updated 25 Oct 2026

Summary

The GAP Statement records every purchase, withdrawal and sale in grams.
Match it with the Tax Invoice for each purchase.
A 1 gram balance keeps the account active.

Before you start

An active Public Gold account

Steps

Log in. Log in on the official Public Gold website or app.
Open your GAP account. Go to the GAP account section to see your gram balance.
Open the statement. The GAP Statement records every transaction: purchases, withdrawals and resales, in grams (GAP terms, clause 1.5).
Match it with invoices. Every purchase has a Tax Invoice with purity, weight and price (clause 1.4).
Check Auto Debit. If you use Auto Debit, match each bank deduction with the grams credited.
Keep the minimum balance. Keep at least 1 gram if you want the account to stay active (clauses 2.5, 3.3).

Good to know

The ringgit value of your balance changes daily with the gold price. The weight in grams only changes when you buy, sell or withdraw.

Stay safe: never share your password or TAC code with anyone, including us. We never ask for a photo of your IC.

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Official sources

Links go to official sites (new tab). Checked 25 Oct 2026. General information, not financial advice. Public Gold is the service provider; its latest terms always apply.

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