Guides to using your Public Gold account
Short guides for everyday Public Gold account tasks: registering, buying GAP, Auto Debit, selling back, physical gold and Ar-Rahnu.
These guides walk through everyday tasks in Public Gold's official system, step by step. Prepared by Priority Dealer PG00111755. Your account, payments and gold are always handled directly by Public Gold.
Getting started
How to register a Public Gold account
Steps to open a Public Gold account in your own name: the official form, name as per IC, verifying the account and completing your profile.
Junior GAP account for your child
How to open a Public Gold Junior account for a child under 18 with a parent or guardian, and what happens when the child turns 18.
Everyday use
How to buy GAP gold online or in the app
Steps to buy GAP gold: log in, enter an amount from RM100, pay, then check your invoice and statement. Based on the official GAP terms.
GAP Auto Debit: buy gold every month
How to use Public Gold's GAP Auto Debit for automatic monthly gold purchases, from RM100, and what to check each month.
How to check your GAP balance and statement
Where to see your GAP gram balance, what the GAP Statement records, and how to match it with your invoices and bank statement.
When you need cash or gold
How to sell GAP gold back to Public Gold
Steps to sell GAP gold back to Public Gold: minimum 1 gram, keep 1 gram to stay active, and when the money reaches your bank.
How to withdraw GAP gold as physical gold
Steps to turn GAP gold into physical gold: minimum 1 gram, in 1 gram multiples, Gold Premium charge, at a branch, online or by Gold ATM.
GAP Ar-Rahnu: pawn your gold without selling
How GAP Ar-Rahnu works: pawn gold in your GAP account with a 70% financing margin, safekeeping fee, term and redemption.
Help
Common Public Gold account problems
Short answers to common issues: rejected profile, IC already registered, failed Auto Debit, slow sale proceeds and closed accounts.
Stay safe: never share your password or TAC code with anyone, including us. We never ask for a photo of your IC.
Information taken from Public Gold's official documents on 25 Oct 2026. Terms can change; Public Gold's latest terms always apply.